Returns & Exchanges
At Siren Craft Brew, we want you to enjoy every drop of our beer, but if your order arrives damaged or incorrect, we are here to make it right. Due to the perishable nature of our products, we offer a 14-day window for reporting issues to ensure the highest quality standards.
Contact Our Team
Email our customer service department within 14 days of delivery with your order number and details of the issue.
Provide Evidence
For damaged or leaking cans, please include clear photographs of the packaging and the affected items to help us process your claim.
Await Authorization
Our team will review your request and provide a return authorization or confirm if a replacement will be dispatched immediately.
Receive Refund or Replacement
Once approved, we will issue a full refund to your original payment method or send out a fresh shipment at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing